Privacy Policy & Notice of Privacy Practices

Effective Date: 01/01/2025

Advanced Therapeutic Services (“ATS,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information and health information. This Privacy Policy and Notice of Privacy Practices explains how we collect, use, disclose, and safeguard information obtained through our website, communications, and treatment services, in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), applicable state laws, and LegitScript requirements.

1. Scope of This Policy

This policy applies to:

This policy does not apply to third-party websites or services linked from our website.

2. Information We Collect

A. Personal Information

We may collect personal information you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Insurance information (when voluntarily submitted)

B. Protected Health Information (PHI)

Protected Health Information may include:

  • Information related to substance use disorder treatment
  • Mental health and behavioral health information
  • Treatment history, intake information, and clinical records

PHI is collected only when necessary for treatment, payment, or healthcare operations.

C. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and tracking technologies

This data is used for website functionality, security, and analytics and is not used to identify you as a patient.

3. How We Use Your Information

We use information for the following purposes:

Treatment

To provide, coordinate, and manage substance use disorder and behavioral health treatment services.

Payment

To bill and receive payment from insurance providers or other responsible parties.

Healthcare Operations

For quality assessment, staff training, accreditation, licensing, and compliance activities.

Communication

To respond to inquiries, schedule appointments, verify insurance (with consent), and provide requested information.

Legal & Compliance

To comply with applicable laws, regulations, accreditation standards, and LegitScript certification requirements.

4. Disclosure of Your Information

We may disclose your information only as permitted or required by law, including:

  • To healthcare providers involved in your care
  • To insurance companies for payment purposes
  • To business associates who support our operations (under HIPAA-compliant agreements)
  • When required by law, court order, or regulatory authority
  • To prevent a serious threat to health or safety

We do not sell, rent, or trade your personal or health information.

5. Substance Use Disorder Confidentiality (42 CFR Part 2)

ATS complies with 42 CFR Part 2, which provides enhanced confidentiality protections for substance use disorder treatment records. Your SUD records will not be disclosed without your written consent, except as permitted by law.

6. Your Rights Under HIPAA

You have the right to:

  • Access and obtain a copy of your health records
  • Request corrections to your health information
  • Request restrictions on certain uses or disclosures
  • Request confidential communications
  • Receive an accounting of disclosures
  • Receive a paper copy of this Notice

Requests must be submitted in writing to the Privacy Officer listed below.

7. Security of Your Information

ATS maintains administrative, technical, and physical safeguards to protect your information, including:

  • Secure electronic health record systems
  • Restricted access to PHI
  • Staff training on privacy and security
  • Encryption and secure data storage where applicable

Despite our safeguards, no system can guarantee absolute security.

8. Website Forms & Communications

Submitting information through our website does not establish a provider–patient relationship.

Please do not submit sensitive medical information through unsecured website forms unless instructed by ATS staff.

9. Cookies & Tracking Technologies

We may use cookies or similar technologies to improve website functionality and performance. You may adjust cookie preferences through your browser settings.

Tracking technologies are not used to identify individuals as patients.

10. Third-Party Services

Our website may use third-party services (e.g., analytics or form services). These providers are required to maintain appropriate safeguards and may only use information as permitted by law.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Complaints & Contact Information

If you believe your privacy rights have been violated, you may file a complaint with ATS or with the U.S. Department of Health and Human Services.

Privacy Officer
Advanced Therapeutic Services
69730 Highway 111, Suite 109
Rancho Mirage, CA 92270
Phone: (760) 656-1329
Website: https://addictiontherapeuticservices.com

Filing a complaint will not result in retaliation.

13. Acknowledgment

By using our website or services, you acknowledge that you have reviewed and understand this Privacy Policy and Notice of Privacy Practices.